Direct Kitchen Distributors, Inc. 

5585 MacArthur Road
Whitehall, PA 18052

ph: 610-262-7235
fax: 610-261-2446

FAQ

Here are some frequently asked questions about us.

How long have you been in business?

We have been family owned and operated since 1982.

How do I get my kitchen or bath remodeling project started?

At DKD, we focus on you. Contact us to schedule a Lifestyle Preference Review. An appointment is recommended. Schedule approximately 45 - 60 minutes for this service.

What is a Lifestyle Preference Review?

We begin your guided discovery tour with a Lifestyle Preference Review. A true designer doesn't impose their ideas on you. They find out just what you need and want, then design a unique space that reflects those needs. The client is involved in every aspect of the design process. A cost / benefits analysis will help establish realistic goals and suggest strategies to meet those goals. Let one of our design specialists help you develop a vision for your kitchen or bath. They will lead your on a guided discovery that culminates in an interior environment that truly fits your lifestyle. Give us a call to schedule a meeting today.

What makes DKD better than the rest?

This is a complex question. Kitchens and bathrooms are extremely detailed rooms, and without a professional "in your corner", it is easy to get lost. Here are a few areas in which we excel:

   1. The designer. Anyone can fill a room with boxes. It takes an expert to create your dream kitchen or bath. Our design team will marry the information gleaned from the Lifestyle Preference Review to the physical space in the room. We like to call it "maxing out the spec book". Kitchen designing is not just filling wall space, it is creating the perfect room.

   2. Lifestyle Preference Review. We want to design your room for you. Others may design a kitchen to fit your space. We design a kitchen to fit your life. See above for more information.

   3.What we can offer. Product selection is not just about having more finishes than anyone else. While we do have a vast selection, our ability to help you select the right materials is the key. Also, we can supply everything you need to complete your remodelling project. Our team will coordinate the entire job. The only thing you need to do is...ENJOY!

   4.Professional Installation. The job does not end once the selections are made. The most efficient design or perfect door style will not be right unless it is properly installed. We have an awesome team of installers who are knowledgeable, friendly and courteous.

What are your showroom hours?

Our showroom hours are: 

Weekdays 10:00am - 5:00pm                                 Thursdays 10:00am - 7:00pm                                      Saturdays 10:00am - 2:00pm

Will you re-face or re-finish my existing cabinets?

No. In most cases we can use new cabinets for the same price as working with your old cabinets. And obviously the end result will be much more to your liking.

I find it difficult to make comparsions when shopping. How do I go about shopping for a kitchen?

To make it easy to compare one dealer to another, don't get too detail oriented while shopping. Many manufacturers and dealers offer similar looking cabinets. Instead of starting with the details, look more at the company rather than the product. A good working relationship between homeowner and designer is much more important than how many colors are offered. Focus on the relationship with the designer, the services that are offered, the appearance of the showroom, and other intangibles. When this trust is in place, the homeowner and designer can work as partners to produce your dream kitchen or bath.

At DKD we have a huge album filled with compliments from our clients, that you may peruse. Always consider the years a company has been at one location and satisfied customer references when choosing a kitchen or bath specialist.

What is my new kitchen going to cost?

This is the question we hear most often. Up until now, it was also the most difficult question to answer. We have always believed that renovating your kitchen should be fun, so we have tried to simplify this question as well. All you need to do is Contact Us, and we will send you an Interactive Kitchen Estimator worksheet, free of charge. With this worksheet, you will be able to figure how much to invest in your kitchen from the comfort of your own home. Microsoft Excel is required.

If you have any other questions, feel free to Contact Us  !!

More photos coming soon!

5585 MacArthur Road
Whitehall, PA 18052

ph: 610-262-7235
fax: 610-261-2446